Support

Contact & Support

Our team of compliance and publisher operations specialists is here to help. Expect a response within one business day.

Email Support

For general inquiries, compliance questions, and account issues.

support@devora.io

Compliance Support

Specialist help for Google Ad Manager policy questions and MCM compliance.

compliance@devora.io

Technical Support

For extension installation issues, API questions, and technical bugs.

tech@devora.io

Privacy Requests

Data deletion, access requests, and GDPR/privacy-related matters.

privacy@devora.io

Send a Message

Frequently Asked

What browsers does the extension support?

The extension supports Google Chrome, Microsoft Edge, and other Chromium-based browsers. A Firefox version is on our roadmap.

Does the extension read all my browsing data?

No. The extension only accesses the content of pages you explicitly choose to audit by clicking the extension icon. It does not run in the background or collect any passive browsing data.

What Google policies does the audit check?

Our AI checks against Google Ad Manager Publisher Policies, Google AdSense Program Policies, Better Ads Standards, and Google's content quality guidelines — covering content violations, navigation issues, ad placement rules, and more.

How long does an audit take?

Most page audits complete in 15–45 seconds depending on page complexity and current API load.

Can I use this for MCM child publisher portfolios?

Yes. Our platform is specifically designed to support MCM network operators who need to audit and monitor compliance across multiple child publisher sites.

How do I cancel my subscription?

You can cancel your subscription at any time from Account Settings → Subscription. Your access continues until the end of the billing period. Contact billing@devora.io if you need assistance.

Response Times

General support: within 1 business day  ·  Compliance specialists: within 2 business days  ·  Billing: within 4 hours on business days